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Users

Organization users are members of an organization. Organization admins can:

  • View and search members
  • Invite new users
  • Promote/demote organization admins
  • Deactivate/reactivate users
  • Remove users from the organization

Organization admin vs member

  • Organization admins can manage the organization (users, workspaces, billing/settings).
  • Non-admin members can still access workspaces they belong to, based on workspace permission.

Active vs deactivated

An organization membership can be set to active or inactive:

  • Active: the user can access the organization and its workspaces (if they are a workspace member).
  • Deactivated: the user cannot access that organization.

Important behavior:

  • You cannot deactivate the last active organization admin.
  • Reactivating a user requires an available seat on your plan.

Remove a user

Removing a user detaches them from the organization.

Notes:

  • This does not necessarily delete the user account globally; it removes organization access.

Seats and pending invitations

User limits are enforced by your plan.

  • Active users count toward seats.
  • Pending invitations count toward your ability to send new invitations (see Invitations).